From tdunk@icm1.icp.net Wed Sep 1 14:59:51 1993 Received: from icm1.icp.net by fido.wps.com (5.67/wps.com-hackery) id AA21649; Wed, 1 Sep 93 14:59:15 -0700 Received: from [144.224.5.45] by icm1.icp.net (5.65/1.34) id AA00169; Wed, 1 Sep 93 18:01:04 -0500 X-Mailer: InterCon TCP/Connect II 1.1 Message-Id: <9309011801.AA24170@Tom Dunkenberger.icm1.icp.net> Date: Wed, 1 Sep 1993 18:01:24 -0500 From: Tom Dunkenberger To: tomj@wps.com Cc: tdunk@icm1.icp.net, syoung@icm1.icp.net, rcollet@icm1.icp.net, /dd.un=m.cravens/o=us.sprint/admd=telemail/c=us/@sprint.com, /dd.un=d.stevens/o=us.sprint/admd=telemail/c=us/@sprint.com Subject: RGnet Quote/Proposal - SF (1 of 2) Status: OR ------------------------------------------------------------------------ Sprint Government Systems Division Thomas M. Dunkenberger, Jr. Sr. Federal Account Manager 13221 Woodland Park Road Mail Stop: VAHRNA0511 Herndon, VA 22071 Phone: (703) 904-2572 FAX: (703) 904-2463 TO: Tom Jennings, RGnet CC: Susan D. Young, Dan Stevens, Marc Cravens, Bob Collet DATE: September 1, 1993 SUBJECT: SprintLink Service Quote ------------------------------------------------------------------------ Tom, Per our discussion last week, I am sending you the following formal quote for obtaining connectivity to SprintLink Public Data Internet. The following description provides you with an overview of Sprint's TCP/IP service offerings. I have included, in section 8.0, a description of special NREN promotional SprintLink pricing structure. You indicated that you wanted to provide/coordinate your own local access to Sprint's POP. I have included a quote for the applicable charges for such arrangement. (Basically, there are charges for connecting any circuit to Sprint's POP. I'm not sure what price the telco is giving you for a circuit to our POP at 185 Berry Street, but it may be more cost effective for Sprint to order and provide the local loop to your location. I have provided a local access quote based on connecting to a location in the 415-243 NPA/NXX area. If your terminating address is not within this calling exchange area, let me know and I'll verify the quote.) I will fax you an Order for Data Communication Service. Call me and I'll walk you through the procedure. NOTE: THE MATERIAL CONTAINED IN THIS PROPOSAL IS SENSITIVE (ESPECIALLY THE PRICING INFORMATION) AND SHOULD NOT BE REDISTRIBUTED OR DISCLOSED TO OTHERS (EXCEPT FOR THOSE IN YOUR ORGANIZATION WHO ARE INVOLVED IN THE DECISION MAKING PROCESS) WITHOUT EXPRESSED PERMISSION FROM SPRINT. PROPOSAL FOR SPRINTLINK SERVICE 1.0 SPRINTLINK DESCRIPTION The SprintLink Public Data Internet provides users and peer networks throughout the world a variety of services. For users, SprintLink provides access to the global Internet. For peer networks, SprintLink provides transit to other peer networks and access to SprintLink customers. A user is defined as a firm, institution or individual. A peer network is a network which provides public service to users. Examples of peer networks include Alternet, ANS, Morenet (Missouri), and WESTnet. The interconnection topology and procedures of the thousands of networks that comprise the Internet throughout the world is very complex and unfortunately impacts all users. SprintLink shields the user from much of the complexity. The following briefly describes Sprint's Internet infrastructure. An understanding of Sprint's Internet services architecture and how it relates to the balance of the Internet is useful and will facilitate relations between Sprint and the customer. Sprint operates four Internet networks: International Connections Manager network (ICMnet)-Atlantic, ICMnet-Pacific, ICMnet-Moscow and SprintLink. The ICMnets provide international routing services under a cooperative agreement with the US National Science Foundation (NSF) for US Research and Education (R&E) and Government international connectivity, several commercial US Internet service providers and likewise for several foreign national networks. SprintLink provides both domestic and international routing services. The combination of these four networks yields an infrastructure that has become the routing "core" of the global Internet. The following describes each Sprint network: 1) ICMnet-Atlantic ICMnet-Atlantic, Internet Autonomous System Number (ASN) 1800, currently provides routing service between the US Internet and the European Backbone (EBONE). There are four interconnection points in Europe; UK, France, Germany and Sweden. ICMnet-Atlantic also interconnects with national networks in South Africa, Kuwait, Turkey, Costa Rica and Ecuador. It also interconnects with ICMnet-Moscow which in turn connects to the embyonic Russia Internet. The United Arab Emirates as well as Peru and several other national networks in Latin America will be connected in 1993. ICMnet-Atlantic connects to NSFNET and to other Federal Networks, e.g., NASA Science Internet, Energy Sciences Network, MILnet, etc. at the Federal Internet eXchange-East (FIX-East) in College Park, MD. ICMnet-Atlantic is also connected to the Washington DC Metropolitan Area Ethernet (MAE-East) where it connects with Alternet, PSInet and SURAnet over a 10 mbps ethernet provided by Metropolitan Fiber Systems (MFS). ICMnet-Atlantic routing to Europe is coordinated with the European Backbone (EBONE) which is a cooperative effort among several European national networks. ICMnet- Atlantic obtains trans Atlantic back-up from Alternet/EUnet and ANS/EASInet. ICMnet-Atlantic interconnects with the SprintLink Public Data Internet in Washington, DC. 2) ICMnet-Pacific ICMnet-Pacific, Internet ASN 1240, currently provides routing service between the US Internet and National Center for Science Information System (NACSIS) in Japan. We plan to establish connections to China, Indonesia, Philippines and other Japanese networks in 1993. ICMnet-Pacific connects to NSFNET and to the other Federal Networks at the FIX-West at NASA Ames in California. Most nations in Pacific Rim are available via this path into PACCOM (Korea, Hong Kong, Japan, Australia and New Zealand). ICMnet-Pacific also interconnects with SprintLink. 3) ICMnet-Moscow ICMnet Moscow, Internet ASN 1803, provides direct access to the US Internet. It was established in June 1993. 4) SprintLink SprintLink, Internet ASN 1239, is Sprint's commercial Public Data Internet. SprintLink connects to both ICM-Atlantic and ICM-Pacific, the Commercial Internet eXchange (CIX) in Santa Clara, CA and the Metropolitan Area Ethernet East (MAE-East) in Washington, DC. At the CIX, routes are exchanged with Alternet, PSInet, CERFnet, ANSnet (MCI/IBM), BARRnet, NEARnet, JvNCnet, WESTnet, NordFrame (Finland), EUnet (Europe) and UK PIPEX. At MAE-East SprintLink interconnects with Alternet, PSInet, SURAnet and ANSnet. SprintLink also interconnects with several Regional and State peer networks. SprintLink is a full mesh network of T1s connecting the backbone's 4 node sites. Some links have multiple T1s and there is one DS3 (45 mbps) link. Backbone capacity (link and router) is continuously monitored and capacity is added when necessary. SprintLink provides Network News and Network Information Service Center (NISC) facilities. SprintLink provides primary Domain Name Service (DNS) for customers purchasing this service. SprintLink provides secondary DNS for all SprintLink customers. Nationwide dial-up service deployment is underway for specific customers. Full scale dial-up product availability is planned for 1Q94. SprintLink is directly connected to networks in Canada, Malaysia, Japan, India, and the UK (bypassing the ICMnets) and provides them international routing services. Foreign networks connect to SprintLink if they do not wish their USA transit to be provided by the NSFNET. Negotiations are under way with numerous (foreign) network service providers for routing connectivity via SprintLink. In addition, a SprintLink connection to Mexico is planned for implementation in September 1993. this link is engineered to provide routing connectivity to ICMnet-Atlantic. SprintLink and ICMnet routers are collocated at Sprint Technical Office Centers (TOCs) where they receive local support from Sprint technicians as well as power and access to Sprint transport facilities, i.e., private line, frame relay and X.25. The TOCs housing SprintLink/ICMnet routers are Washington, DC, Stockton, CA, Chicago, IL and Fort Worth, TX. ICMnet routers are also located at the FIXes and several overseas. The routers in the TOCs are interconnected by FDDI concentrators thus providing 100 mbps intra TOC connectivity. 2.0 FUNCTIONAL SPECIFICATION SprintLink provides services to both "non peering" customers and "peering" customers. The non-peering, i.e., direct, customers are managed as part of SprintLink's Autonomous System (AS). Peering customers have their own autonomous systems and exchange routes, i.e., peers, with the SprintLink AS. 2.1 NON PEERING CUSTOMERS Sprint must have a point-of-presence, i.e., CPE router, on the customer site to control access to the backbone. The router may be either provided by Sprint or by the customer. If provided by the customer, Sprint must have complete control of the router. The customer has no write access in the router. Sprint is not responsible for systems or processes behind the CPE router, e.g., host (routed, sendmail), routers, LANs, etc. Sprint will provide secondary DNS. Sprint will install a static route on the CPE router pointing towards SprintLink. Non Peering customers cannot resell service. Customers who desire reselling service must become a peering customer and use the BGP-3 protocol. Sprint will not trouble shoot mail problems or reachability problems if it is possible to reach the desired host from the CPE router when we are not providing primary DNS. Sprint does not provide primary DNS unless special arrangements are made. If Sprint is providing primary DNS the customer must never switch primary name servers for its domain from Sprint to another server without first consulting Sprint and the new provider of DNS. Tables must be updated on both primary servers before the switch is made with the InterNIC otherwise duplicate data, incorrect data, or obsolete data will be advertised out to the Internet by the old and/or new nameserver. Also, the customer must not point name service for a domain to a name server that does not have any data for the domain. DNS changes must be sent to dns-admin@icm1.icp.net. Customers requiring access to networks reachable only via the NSFNET must request advertisement of their networks by Sprint as described in section 3.2. In all cases the DSU must be either Sprint-provided or Sprint certified. 2.2 PEERING CUSTOMERS Resellers must peer with SprintLink. Peering customers must use the BGP-3 protocol. Sprint will not provide primary DNS for peering customers. Sprint will provide secondary DNS for peering customers. Customers of peering networks requiring access to networks reachable only via the NSFNET must request advertisement of their networks by Sprint as described in section 3.2. Sprint will accept requests only from the peering network, not the customer of the peering network. In all cases the peering customer's DSU must be either Sprint-provided or Sprint certified. 2.3 MULTICAST BACKBONE SERVICE Sprint currently does not offer access to the Internet multicast backbone. Service is planned for deployment in 1994. 2.4 STATISTICS Sprint collects statistics and provides monthly reports to customers subscribing to the Report Service. Link availability, utilization and errors are reported. The report is stored in an FTP server named SL- STATS.SPRINTLINK.NET. 3.0 ADMINISTRATION For the customer to receive a useful service there are several administrative functions that must be coordinated between the customer and Sprint: ordering service, routing changes and DNS changes. 3.1 Ordering Service Your Sprint Account Team will work with you to complete a SprintLink Order For Data Communications Service (OFDCS) and a Customer Internet Information Form. One OFDCS is required per customer site. The OFDCS is used for recording high-level customer information such as the customer's name and billing address as well as a general description of the service being ordered. The Customer Internet Information Form solicits parameters and information pertaining to the customer's internet environment that the SprintLink network must accommodate in order to provide a useful Internet access service. 3.2 Routing Changes Routing changes, i.e., a new customer network, must be submitted using the Network Announcement Change Request (NACR) template. Sprint's service implementation team will work with each customer to explain how to complete this form. Routing changes should be sent via e-mail to nacr-admin.icp.net. 3.3 DNS Changes DNS changes, i.e., a new network name, must be submitted to dns-admin.icp.net. Sprint's service implementation team will work with each customer to explain how to submit such changes. 4.0 INTERVALS New domestic orders will be implemented in 60 days. Non domestic orders will be implemented in 90 days subject to cooperation from the foreign PTT. 5.0 NSFNET-RELATED ISSUES The NSFNET provides transit routing services to Regional networks including BARRnet, CERFnet, CICnet, JvNCnet, MIDnet, NEARnet, NorthWestNet, Nysernet, PREPnet, SESQUInet, SURAnet and WESTnet. NSFNET also interconnects with ICMnet-Atlantic (Sprint), ICMnet-Pacific (Sprint), Alternet, CA*net (Canada) and Monterey Technet (Mexico). NSFNET will only allow traffic meeting the NSFNET Appropriate Use Policy (AUP) described in Appendix A. As discussed earlier, several of these regionals connect to the Commercial Internet eXchange (CIX). For those that do connect to the CIX there are of course no restrictions on the type of traffic that can be transmitted and received. Regionals that exclusively connect to the NSFNET backbone can only send and receive traffic that meets the NSFNET AUP. If the SprintLink customer meets the AUP then SprintLink will announce the customer's network(s) to the ICMnets for transit to the NSFNET. For Sprint to do so, the customer must adhere to the instructions and procedures specified in Network Announcement Change Request (NACR). It should be noted that in mid 1994 the NSFNET will no longer exist. It will be decommissioned and Regional networks must obtain Internet access from commercial service providers such as Sprint. Sprint is aggressively seeking direct interconnection with both Regional and State networks (bypassing the Regional) to assure the best connectivity to all components of the US Internet. Regardless of how successful Sprint is in connecting directly with State and Regional networks, we will always have a connectivity path available for SprintLink customers through SprintLink's interconnection with the CIX, MAE-East and NSF-planned Network Access Points (NSF-sponsored interconnection points where Regional, national, commercial, Federal and R&E networks can freely interconnect. 6.0 REGISTRATIONS The Internet is by far the most complex and useful data communications system in the world. It's success is due to its decentralized nature. However, there are several coordinating functions that must be adhered to. As such, the US Government funds the InterNIC which coordinates Internet address and name space management as well as maintain Internet data. The following describes several registration actions that may have to be taken for the customer's network to be interoperable with SprintLink and the Internet. 6.1 IP ADDRESS Appendix B, INTERNET NUMBER TEMPLATE describes the process for obtaining an Internet address. When Classless Interdomain Routing (CIDR) begins in the late Fall of 1993, SprintLink will begin assigning customers IP addresses in accordance with Internet Activities Board guidance. It is anticipated that customers will have IP address "portability". 6.2 DOMAINS Appendix C, Internet Domain Registration, describes the process for obtaining an Internet domain. 6.3 AUTONOMOUS SYSTEM NUMBER Appendix D, Autonomous System Number Registration, describes the process for obtaining an Internet Autonomous System Number (ASN). An ASN is only necessary when the customer wishes to "peer" with SprintLink. 6.4 IN-ADDR.ARPA Appendix E, IN-ADDR.ARPA Registration, describes the process for the customer to register "reverse" name service, i.e., mapping IP Addresses to names. 6.5 WHOIS The INTERNIC maintains a WHOIS database that is accessible through the Internet. It includes information on virtually every element of the global Internet Infrastructure. A key element of WHOIS is the identification of individuals who are key in operating components of the Internet. Appendix F, INTERNIC WHOIS REGISTRATION, describes the process for registering key individuals in the WHOIS database. The INTERNIC WHOIS database can be reached via telnet to RS.INTERNIC.NET. 7.0 TROUBLE MANAGEMENT 7.1 Trouble Management Overview Sprint operates a Customer Service Center (CSC) to resolve network service difficulties. If customers have trouble with their network service they should call the CSC (800-726-0201). The CSC operator will record the nature of the problem and open a trouble ticket which is routed to the Sprint Integrated Network Management Center (INMC). The INMC monitors and manages Sprint's public and private internet networks as well as many other network management centers associated with Sprint's other services and other private network including FTS-2000. The INMC is operated on a 24 hour per day, 7 day per week basis. The INMC operates a Simple Network Management Protocol (SNMP) based management system which provides real time, graphics oriented network management of routers and communications links associated with Sprint's Internet services. This platform provides powerful tools for remote problem diagnostics and configuration management. The INMC will react proactively to fault conditions detected and begin corrective action prior to receipt of user trouble reports. This management system will be used for initial screening of all Customer trouble reports. The INMC has access to Sprint's Network management and information systems to assist in problem diagnostic coordination. Tools include extended superframe (ESF) monitoring, digital cross-connect alarms, and monitoring/test access to Sprint provided intelligent channel banks. Sprint's customer service and network management groups retain full management ownership of and responsibility for solving problems, and is accountable to customers for timely status and problem resolution. For suspected problems with U.S. domestic private line circuits, the INMC will refer the ticket to Sprint's Private Line Service Center (PLSC) in Atlanta, Ga. for both remote circuit testing , Sprint Network technician dispatch, and local exchange carrier (LEC) testing of the access circuits involved. The PLSC has installation and maintenance responsibility for all Sprint U.S. private lines. Problems suspected on international private line facilities are referred to the IPLSC for trouble diagnostics, isolation, and resolution. Once a trouble ticket has been opened, an e-mail message is sent by the INMC to the customer contact mailing list. Peer transit networks should call directly into the INMC: Tel: 800-669-8302 703-904-2288 Fax: 703-904-2262 Troubles may be reported by e-mail to inmc@icm1.icp.net. 7.2 ESCALATION The following escalation guidelines apply for SprintLink related problems: ELAPSED TIME: ACTION Begin: Customer calls Sprint's CSC (800-726-0201) and reports a problem related to "SprintLink Service". The customer will be asked to provide specific information needed to open a trouble ticket, such as an account number or private number for Clearline customers, or network address for Frame Relay and X.25 customers. This information is provided to each customer when the service is first activated. A trouble ticket will be opened by CSC operator and passed on to the INMC even if the customer is not able to supply all the basic information, but the initial research may slow down the resolution process. 2 Hours: When necessary, troubles will be escalated to the INMC supervisor level. A customer may call and request this escalation (800-726-0201). 4 Hours: A 2nd level escalation may be requested by dialing 800-726-0201. 6 Hours: The INMC Manager is the 3rd level of escalation chain: Jack Tozier 703-904-2271 Pager: 800-859-7242, PIN: 18918 e-mail: jack.a.tozier@sprint.sprint.com Note: A notification message will be issued upon the opening of a trouble ticket and at each escalation step, addressed to the customer representative(s) on file, to the appropriate Sprint account team, to the SprintLink program manager, Steve Burkes, and to the director of Internet Services and Systems, Bob Collet. SprintLink Program Manager: Steve Burkes 703-904-2357 Pager: 703-701-4710 e-mail: steve.r.burkes@sprintintl.sprint.com 8.0 Pricing Pricing for SprintLink service is comprised of three components: 1.) LOCAL ACCESS: Sprint will arrange and bill for local access between the customer premise and the nearest Sprint POP. The local access charge for a T-1 circuit (required for fractional T-1 or full T-1 SprintLink service) from 415/243 exchange in San Francisco to the nearest Sprint POP is: $ 410.00 per month $1,699.00 installation (non recurring) (In return for a three year term committment, Sprint will waive the non- recurring installation charge for the above quoted local access.) OPTIONAL LOCAL ACCESS SERVICE ARRANGEMENTS: (For Fractional T-1 or Full T-1 SprintLink service) IT IS STRONGLY RECOMMENDED THAT SPRINT PROVIDE (ARRANGE AND BILL FOR) THE LOCAL ACCESS SERVICE BETWEEN THE CUSTOMERS PREMISE AND THE NEAREST SPRINT POP AS QUOTED ABOVE. However, in some situations, customers may request to coordinate/arrange for the local T-1 access to Sprint's POP, chosing to deal directly with the local access service provider (Local Telephone Company or Alternate Access Vendor). If the customer desires to make such arrangements, there are two options: A.) Customer Provided Access Customer orders access service directly from local access service provider to the nearest Sprint POP. The local access service provider bills the customer directly for the access charge. IN ADDITION TO THE CHARGES ASSESSED TO THE CUSTOMER BY THE LOCAL ACCESS SERVICE PROVIDER, Sprint shall bill the customer the following: T-1: Central Office Connection Charge:$122.00 per mth / $327.00 One Time Fee Entrance Facility Charge: $194.31 per mth / Waived One Time Fee Total Sprint Charges: $316.31 per mth / $327.00 One Time Fee In the event that future service problems arise, if Sprint's INMC suspects a problem with the local access facility, Sprint will notify the customer who will be responsible for coordinating with the local access service provider to resolve troubles associated with the access portion of the overall service. Such an arrangement often causes confusion and can typically delay problem resolution. For this reason, Sprint recommends that customers either allow Sprint to provide the local access service, or make arrangements for Sprint Coordinated Vendor Billed Access (SCVBA) ... see below. B.) Sprint Coordinated Vendor Billed Access (SCVBA): SCVBA is a service offering of Sprint provided access where Sprint coordinates, orders, installs, provisions, and maintains the T-1 access for the customer but the local loop charges are billed directly to the customer by the Local Exchange Carrier (or Alternate Access Service Provider). The customer shall negotiate the appropriate access charge with the access service provider. In addition, the customer must sign a Letter of Agency (Sprint will provide a form copy upon request) which authorizes Sprint to order the service on the customers behalf. IN ADDITION TO THE CHARGES ASSESSED TO THE CUSTOMER BY THE LOCAL ACCESS SERVICE PROVIDER, Sprint shall bill the customer the following: T-1: Access Coordination Fee: $ 70.00 per mth / $207.00 One Time Fee Central Office Connection Charge:$122.00 per mth / $327.00 One Time Fee Entrance Facility Charge: $194.31 per mth / Waived One Time Fee Total Sprint Charges: $386.31 per mth / $534.00 One Time Fee Depending on the amount of the billable charges negotiated between the customer and the local access service provider, it may be more cost effective to have Sprint order and bill for the local access service as quoted above (Sprint Local Access). 2.) PORT CHARGE: The port charge is dependent on the desired speed of the connection, and has both a flat monthly fee and a one-time installation charge. ************************************************************************ Special Promotional Pricing for National Research and Education Network (NREN) Community Member: ************************************************************************ Between now and March 31, 1994, Sprint is offering special promotional pricing for SprintLink Public Data Internet service (port connection charge). This offer is available exclusively to the NREN community and is extended to all state and campus networks, research and academic institutions and consortia, as well as K-12, academic and public library systems. The prices below are valid for either 1 year or 3 year term committments as stated: One Year Term Committment: (Special NREN Promo Price) Port Port Port Speed Monthly Installation 9.6 DDS $ 500 Waived 56/64 Kbps $ 700 Waived 128 Kbps $ 910 Waived 256 Kbps $1050 Waived 384 Kbps $1190 Waived 512 Kbps $1400 Waived 640 Kbps $1680 Waived T1 $1890 Waived Three Year Term Committment: (Special NREN Promo Price) Port Port Port Speed Monthly Installation 9.6 DDS $ 500 Waived 56/64 Kbps $ 640 Waived 128 Kbps $ 832 Waived 256 Kbps $ 960 Waived 384 Kbps $1088 Waived 512 Kbps $1280 Waived 640 Kbps $1536 Waived T1 $1728 Waived 3.) CUSTOMER PREMISE EQUIPMENT (optional): The CPE package includes a cisco IGS router, and DSU, or CSU/DSU (maintenance included). The CPE package charges also includes software and hardware maintenance for the router, software upgrades and operational maintenance such as table building. The "bundled" CPE package prices are: Port CPE CPE Speed Monthly Installation 9.6 DDS $ 475 Waived 56/64 Kbps $ 475 Waived 128 Kbps $ 600 Waived 256 Kbps $ 600 Waived 384 Kbps $ 600 Waived 512 Kbps $ 600 Waived 640 Kbps $ 600 Waived T1 $ 600 Waived Should a customer choose to provide their own (Cisco) router, Sprint offers to provide the stand-alone DSU or CSU/DSU at the customers site for a separate charge of: Monthly Installation Dowty DCP-3081 DSU $ 50 $ 100 (9.6Kbps/56Kbps) Kentrox 78761 DSU/CSU $110 $ 150 (Frac T-1, T-1) If a customer wishes to provide their own DSU or CSU/DSU at the customer's site, the device must be approved (certified) for use on the Sprint network by SprintLink Engineering. If you are considering providing such equipment, please consult with your account manager to determine whether the device has been certified. Sprint is currently in the process of developing purchase prices for all of the CPE hardware required to provide SprintLink connectivity. Availability of such purchase prices is targeted for 4Q93. A complete description of SprintLink Service Terms and Conditions can be found in Appendix G. OPTIONAL SPRINTLINK SERVICES: SprintLink Technical Report Service $100.00 per month Network News $ 50.00 per month Primary Domain Name Service (DNS) $100.00 per month 9.0 Conclusion If you are satisfied with this proposed service, we can begin engineering your service connection immediately. If you are confused or have any questions, please feel free to write back or call me at work on (703) 904- 2572. The attached appendices, each referenced in the above text, are provided for your convenience. You may or may not need all of the information (e.g. if you already have network number, domain name, etc.) I hope to hear from you soon. It will be a pleasure to serve your Internet connectivity needs. Best Regards, Tom Dunkenberger Sr. Federal Account Manager Sprint