From admin@tlg.org Mon Mar  7 01:26:15 1994
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From: tomj (Tom Jennings)
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Subject: TL status: March 1994
To: garden-list
Date: Mon, 7 Mar 1994 01:25:07 -0800 (PST)
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THE LITTLE GARDEN (nearly) MONTHLY NEWS

March, 1994

Trying to revive the idea of monthly membership mailings once again.
We may have more new members now, since Nov93, than we had Little
Garden in August.

Once per month, on our about the first, I will mail out a membership
contact list, this brief newsy thing you're reading, and hopefully
soon, an IP map of TLG. On the latter, I have the data, but it's
not in a usaable format yet. Patience, patience...

Of note to older members, TLG has moved into a new phase of existence.
It's not longer the lazy, loose net we once were. [Mar93: approx.
11 members; Sep93, 20 members; Mar94, 50 members.] I've got bills
to pay on the order of $5K/mo, and money is tight this month --
this was predicted to be the crossover month, and it's come right
on schedule. We've eaten all our cash, and monthly receivables
exceed outgo. Yay! The bad news is, I have outstanding bills, still
eating cash and income.

As many of have experienced billing has been erratic and comes in
waves. Infrastructure was hyper-critical these last few months,
not just hardware build outs, but the new information structures
that are now critical to TLG's operation (more on that below).

I'll be doing billing once a week starting now. As you know TLG is
designed to be low overhead, so that you're paying for what you
want to get, not for beaurocratic friction. I think so far we've
done that, and network reliability hasn't suffered too much (though
parts some people's service was delayed while I got my act together
here) during the build-up phase, and we're over all the buildouts.


To promote our lean'n'mean structure, I'm going to add a few features
to the billing process. (I will also document TLG's terms and
conditions later this month; you'll get it via this list). First:

 * Pay net 10 days, and take a 5% discount.

 * Pay before you are invoiced, and take a 10% discount. 

Doesn't apply to past-due amounts. However, this month, any currently
oustanding bill paid by 15 March may take 5% discount (ie. bills
you have just received or are about to receive). Yup even past due
ones.  This once only!



We have an advertisement in WIRED magazine, that's generating a
decent amount of interest. Here's one for you looking for a way to
make money from your IP connection: we're getting *lots* of people
who want more than a dumb ole shell account, but have no need for
a 24 hr/day connection. They run Macintosh or Windows, and want to
use Eudora to get mail (stored on someone's hard drive) via POP,
have a registered domain name (someone to do DNS for them), and
occasionally run FTP amd other clients. Charge 'em flat rate per
month up to N hours, $1-2 after that, make up diskette with
Winsock/etc to give 'em, charge a $25 sighnup feed,. and offer
extra features like a branch on a gopher server, and you'd have a
lot of customers. I'd guess you could run 5:1 users/lines, or more.
Would be just fine being local-calling-area only; most people just
sit in once place anways. Make it cheap enough and everyon would
be thrilled.

NEWS: Pacific Bell just dropped their ADN 56K line prices. $50/mo
base, $6/mile, install is $667. 56K DSU's can be had from John
Harkin (jh@nbn.com) for $250.00 each; if you run BSDI 1.0/1.1, you
can use an SDL COmm. Inc. N1 synchronous card, $495, and have *damn
cheap* 56K!  (Couple this with the above... hmm... maybe I'll do
this myself!)


TLG's NEW INFORMATION INFRASTRUCTURE

In keeping with the low-overhead approach, we've come up with some
pretty neat technical informatino for peotential new members to
peruse.  There are two major FAQs, a bunch of how-to's, and the
basic brochure.  It's all tied together with funny email addresses
that produce an immediate, automated response, and the FTP and Web
servers.

If you haven't looked at it within the last week or two, please do
so, especially if you're referring people to us; possibly the
information has changed.

The process works like this:

 * Write to info@tlg.org (The Little Garden) will get you the full list
of TLG contact email addresses, and the basic prochure. These are:

      info@tlg.org      A brochure and basic info.        Anon. FTP: tlg.org
 modem-faq@tlg.org      Modem-based service Frequently Asked Questions.
    ll-faq@tlg.org      56K/T1 service Frequently Asked Questions.
order-form@tlg.org      New service questionnaire
     admin@tlg.org      Actual humans.                    Web: http://tlg.org/

* The FAQ addresses get you...

 * The order form is really a thinly disguised questionnaire,
intended to filter out people who want something other than what
we have to offer, and to let people know what they need to know.
It pretty much assures you already know what you're (though previous
IP experience is still uncommon, it happens) or what you need to
go find out. Between it, and the FAQs, the "tell me about TLG" noie
questions have dropped to near zero.


Also flesh@wps.com (Randy Mills) converts messages left on the voice
phone to email, and takes care of first-wave requests, and generally
filters email so that I personally don't have to ahndle ever request for
a datasheet. This has saved me a couple hours a day at least, and phone
messages no longer get buried for more than a week.



Some other changes:

 * All install costs have increased, and for 56K and T1 signifigantly
simplified (we lumped things together instead of breaking them out
confusingly).

 * Prices are effective immediately, though if someone says "but
 I was told it cost..." I'll honor it til the end of March.

In fact, the install prices are probably still a bit low. Turns
out, as TLG scaled up, the overhead (the inevitable...) scaled up
-- faster.  Some of you ahem experienced this directly as I worked
out a new-install tracking scheme.


TLG.ORG:

The vast TLG digital empire (well, the info server, mailing lists,
DNS, etc) currently reside on an ailing machine that I retired.
Me, the king of ancient, cast-off hardware, imagine having to use
a machine *I* no longer use! At the January meeting, a virtual hat
was passed and collected $284 for a new disk drive (thanks everyone!)
to replace the ancient drive.

Well sometime in the next month, I'll be putting up a replacement
machine, no speed demon mind you, it'll be the carcass of good old
NOS3.TOAD.COM, plus a 340MB IDE drive. The current machine goes to
sleep about once every two weeks inexplicably, probably related to
bit rot on the ancient drive.


REVERSE NAME-LOOKUPS:

Applies only to TLG 140.174.xx.xx subnets doing their own primary
DNS only: if you don't have reverse name lookup working already,
even though you your database setup, let me know. We have a final,
working system to point reverse-lookups to your site easily. Many
have yet to be done.


Member Contact List follows in separate mailing.




-- 
  The Little Garden,  a San Francisco Bay Area Internetwork
      info@tlg.org	A brochure and basic info.	  Anon. FTP: tlg.org
 modem-faq@tlg.org	Modem-based service Frequently Asked Questions.
    ll-faq@tlg.org	56K/T1 service Frequently Asked Questions.
order-form@tlg.org	New service questionnaire
     admin@tlg.org	Actual humans.	  		  Web: http://tlg.org/

